CrewHand
For HVAC, plumbing & electrical shops

Never lose a job to voicemail again.

When you can't pick up, CrewHand texts the caller back in seconds, finds out what they need, and sends you a job summary to approve from your phone. No new staff. No new software to learn.

Built in Lafayette, Indiana. Now signing founding shops.

How it works

Every missed call gets a fast, friendly answer.

Most people who reach voicemail call the next shop on Google. CrewHand keeps them talking to you until you can call back.

1

A call goes unanswered

You're on a roof, under a sink, or it's after hours. CrewHand notices the missed call right away.

2

CrewHand texts them back

Within seconds, the caller gets a friendly text from your shop asking what's wrong, where, and when works. It flags emergencies like a gas smell immediately.

3

You approve the job

A clean summary lands on your phone. Tap approve and the booking text goes out. Nothing is sent in your name without your OK.

Features

It doesn't just answer your phone. It finds you work.

Missed-call text-back is where we start. Here's what founding shops get at launch, and what we're building next.

Missed-call text-back

Every caller you miss gets a reply in seconds, day or night, with the job details gathered for you.

At launch

Owner approval

Review, edit or approve every message from your phone. You decide when it can send on its own.

At launch

English and Spanish

CrewHand replies to each customer in the language they write in.

At launch

Quote follow-ups

Polite, automatic nudges on quotes nobody answered, so good jobs don't go cold.

Roadmap

Equipment memory

CrewHand remembers each customer's furnace, AC or water heater and its age, then tells you who's due for a tune-up or replacement.

Roadmap

Live AI phone answering

A natural voice picks up when you can't, books routine jobs and routes emergencies to you.

Roadmap

Hands-free invoicing

Say what you did on the job and CrewHand writes the invoice and texts it to the customer.

Roadmap
Built for the trades

Made for shops that fix things, not for everyone.

CrewHand speaks your customers' language and knows what a real emergency sounds like.

HVAC

  • No-heat and no-cool calls sorted by urgency
  • Tune-up season reminders
  • Gas smell and CO alarms flagged as emergencies

Plumbing

  • Active leaks and no-water calls flagged fast
  • Water heater details gathered up front
  • Address and access notes before you roll

Electrical

  • Sparks and burning smells handled as emergencies
  • Panel, outlet and EV charger requests sorted
  • Estimate requests captured with photos
Why shops trust it

Your shop, your customers, your call.

You stay in control

Nothing goes out in your shop's name until you approve it. Customers can reply STOP anytime.

Your data stays yours

We never sell your customer list or use it to market to your customers. Built by an IT professional who takes security seriously.

Local, in-person setup

Based in Lafayette. We set CrewHand up with you in person and check in while it learns your shop.

No long contracts

Month to month. If CrewHand isn't earning its keep, cancel anytime.

Founding shops

Be one of the first shops on CrewHand.

We're working with a small group of Lafayette-area HVAC, plumbing and electrical shops. Founding shops get hands-on setup and a locked-in rate.

Talk to Nathan nathan@getcrewhand.com Email for a demo